Effective Date: 1 February 2026

Pixora SA ("we", "us", "our") respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act (POPIA).

1) Information We Collect

• Name
• Email address
• Business name
• Project details and messages
• Any information you send us via forms or email

2) Why We Collect It

• Respond to inquiries and provide quotes
• Deliver services
• Communicate about project progress
• Improve services

We will only contact you if you consent via our contact form.

3) How We Store Information

We store information securely and only for as long as needed to provide our services or meet legal obligations.

4) Sharing of Information

We do not sell your data. We may share information with trusted service providers necessary to run our business, such as website hosting and form processing (e.g., Netlify) and email services.

5) Your Rights

You may request access, correction, or deletion of your personal information (where legally possible). Contact us at sales@pixora.co.za.

6) Cookies & Tracking Technologies

We use a combination of first-party browser storage and third-party analytics to operate and improve this website. No tracking occurs without your explicit consent where required.

Analytics Cookies (optional — requires your consent)

If you click Accept on the cookie banner, we load Google Analytics 4 (GA4) via Google Tag Manager. GA4 sets cookies (e.g. _ga, _ga_*) that collect:

• Pages visited and time spent on each page
• General geographic region (country/city — not precise location)
• Device type, browser, and screen size
• How you arrived at the site (search, direct, referral)

IP anonymisation is enabled — your full IP address is never stored. Data is processed by Google LLC and may be transferred outside South Africa in accordance with Google's data processing terms. You can review Google's privacy policy at policies.google.com/privacy.

If you click Decline, no analytics script is loaded and no GA4 cookies are set.

Functional Browser Storage (always active)

We store a small number of items in your browser's localStorage to remember your preferences. These are not cookies and are never transmitted to any server:

• pixora_analytics_consent_v1 — stores whether you accepted or declined analytics (so the banner does not reappear).
• pixora_sticky_minimized_v1 — remembers whether you minimised the contact panel.

Third-Party Services

• Google Fonts — fonts are loaded from fonts.googleapis.com and fonts.gstatic.com. Google may log your IP address as part of this request. See Google's privacy policy above.
• Netlify — this website is hosted on Netlify (San Francisco, CA, USA). Netlify may log standard server access data (IP addresses, request timestamps) as part of its hosting infrastructure. See netlify.com/privacy.

Managing Cookies

You can withdraw your analytics consent at any time by clearing your browser's site data for pixora.co.za (the stored preference will reset and the banner will reappear on your next visit). Most browsers also allow you to block or delete cookies directly — refer to your browser's help documentation.

7) Data Security

We take reasonable steps to protect your data from loss, misuse, or unauthorized access.

8) Contact

Pixora SA
Email: sales@pixora.co.za

This policy may be updated from time to time. The latest version will be available on our website.